The documenters are in the process catching up to the recent releases, but I found no significant cons. The more I study and experiment with the product, the more I like it and the company and the more confident I become that this will remain our remote access tool for the foreseeable future. This product does exactly what we want really well and will help us immensely. ![]() ![]() I will be using the product to provide IT support for them remotely. The two commercial travelers I support will be using RU to access information and sometimes functionality on their unattended office computer from the field. The Viewer's image of the remote host's screen is crisp and clear and quite responsive to remote control. as if you were sitting in front of its monitor, mouse and keyboard. I like Remote Utilities' cleaner design much more. but I do want to point out that connecting to a server via Remote Desktop would. Note that you need to download the Logitech Touch. I think they are largely equal in the features I wanted, except importantly RU offers a direct (no intermediate server needed) connection option whereas TV does not. Click the Remote Mouse icon on the taskbar (top right corner on Mac, bottom right corner on PC), click the Settings tab, then click Reset. Just connect your iPhone to the server and it activates the phone as the main controller for your machine. ![]() After weeks of research I found Teamviewer (TV) and Remote Utilities (RU) to be the only remote access products I was willing to invest more time and energy in investigating further.
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